...When King
Leonidas of Sparta, asked his sentries to gather an army to march on Xerxes
& take on anywhere between 70,000 to 300,000 of his Persian soldiers, there
were two armies that arose after all their recruiting efforts.
Army I: 300 (made famous by the movie, eh) of
thoroughbred, flawlessly trained, unsullied, war-ripe, strategically sound
Spartan sentinels, trained of both - mind & body, warriors of the highest
sophistication.
Army II: 10,000-12,000* (exact numbers may vary
a bit) pseudo warriors with day jobs like painter, potter, sculptor, baker,
chariot maker, etc. were assembled alongside the 300.
Cut to
present day. Companies
- Old & New, looking to scale, scale, scale, scale. Doing a million campus
interviews, newspapers ads, recruitment drives, hiring by the hundreds &
thousands, across geographies, mobilizing their modern day armies to get that
prized lion's take of the market share.
But. Are they
hiring Army I or Army II?
It IS just
a number, isn't it?: As recruiting teams get to the task, the
writing on the wall boldly reads "Numbers + Deadline".
Job descriptions are a formality, interviews - brief, uninterested, heartless,
unprepared for (even on part of the interviewer many a times), a thousand
distractions & pressure situations later, even when 5 of 10 boxes are
checked, sometimes a hire is made. "We will tweak as we go,
firing non performers, & hiring for fallen soldiers...", is
the official memo. In such cases, does top management peek in every now &
then to see what kind of teams are being created? Or do they only find out when
wrong/incompetent hires cost them the war?
HR,
Business, please kiss & make up: As the war
for talent & market share heats up, Business needs to join hands with HR,
not just be co-operative BUT collaborative. HR should be seen as an
enabler, a glue of sorts that binds the organization together & makes it
war ready. Often more than not, Business & HR end up being like 2
wives living in the same house with their one husband. (I swear I'm trying to
think of another analogy, but this one just hits the nail on the head.) Business
needs to support HR & vice versa, like fingers of
the same hand, to enable positive recruiting trends & best
practices to put the Value BACK into recruitment. A
collaborative effort that combines business acumen & recruiting precision
to bring on board the best of talent, & brings up the over all
responsibility of conscious hiring.
Weapons of
Scaling
RecruitZing: Putting the Zing back into Recruiting. Overhauling old job descriptions,
old school/obsolete recruiting methods, irrelevant interview panels, dicey
referral policies, faulty bulk hiring, using of newer sourcing methods
(sites/portals/recruitment startups/social recruiting), rewarding
fitment, renouncing shoddy hires, training all internal stakeholders & not
just the recruiting team in using hiring software/following the brand new
policies to a T., etc. It is the single most important function of a company &
needs to be seen as that. With a lot of power, comes a lot of responsibility.
But that needn't be sad, boring, humdrum & taxing. Get your recruiting
teams to make it the awesome, exciting function it really is. An engaged
recruiter will get you engaged/high fitment employees, EVEN while recruiting in
large numbers.
Employer Branding: A much ignored, taken for granted all important tool, that can not
only help you leverage your employer brand value proposition to get the right
people, but also get your business - additional customers! Something I was
discussing today with a professional acquaintance I'm consulting..& he
concurred saying, "Yes, most of our customers are on
Linkedin/Facebook/Twitter/New portal to advertise, etc." when I told him..."When
you do employer branding, not only do you attract the right talent but also
customer eyeballs. Dual benefit." But I digress. Coming back to the
point: Decide what your company stands for as an employer brand,
what are your values, how happy your employees REALLY are (initiatives
like the Best Place to Work, etc. can easily find out if you're faking it &
if actually your employees are superbly unhappy & looking to move
out!) & what is your Employer Brand USP. Then highlight
it, share it, advertise it, so if you're a young, exciting furniture/interiors
startup which has a Green heart, & does it's bit for the environment / only
deals in eco-friendly/green furniture, you may find yourself employees who
relate specifically to you that very way & shall help you begin a lifelong
romance, of perfect fitment to job roles, being super engaged in taking your
business to new heights! Not actual romance, please. You guys know what I
meant. Or maybe yes, if your company doesn't mind inter office romance? See..
you could put that as your employer branding USP. A dating/matrimonial services
startup could actually use this one. :)People today look beyond a
paycheck while job hunting. They look for culture, values, the impact they can
make to your company & the world at large. Make sure yours is
visible & attracting the kind of people you want!
No nonsense, no frills, no false advertising: While communicating the
employment value adds to prospective applicants, pls ensure you paint a very
true picture of your company offerings, goals, vision, growth prospects &
culture. Sites like Glassdoor have made the job market a lot more
transparent as disgruntled employees don't waste time in telling the world
what's behind the glass facade. You're living in the age of information sharing
at the speed of light! So be legit, transparent, don't exaggerate, you will
reach where you want to with success stories built on your persevering work!
The Best place to work initiative highlights some of the best employers to work
for based on those very success stories & these guys have no trouble
getting the best talent to work with them. Who wouldn't want to work in a great
place, huh?
And as Sun Tzu
said, in the Art of War, "Victorious warriors win first and
then go to war, while defeated warriors go to war first and then seek to
win"; win the recruiting war & then Go to market. :)
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